Frequently Asked Questions

What happens if I cancel my plan?

Once you’ve canceled your subscription, you’ll no longer be charged and SourceLevel will wait until the end of the current billing cycle to stop reviewing and commenting on the Pull Requests of your GitHub® private repositories. SourceLevel will preserve existing review data, and will still review and comment on any public repositories you have on your account. For more information, visit our Subscription and plans documentation page.

My company doesn’t have a GitHub® “bot” account – can we use yours?

No – to avoid rate limit constraints with the GitHub®’s API or having a single GitHub® account with access to multiple private repositories, we ask you to provide the OAuth2 Token of a GitHub® account that you control for SourceLevel to perform its code reviews.

Can I change or cancel my plan anytime?

Yes – you can change or cancel your plan anytime. In case you are changing your plan, changes will take place immediately and additional costs or credits will be included in your next invoice. For more information, visit our Subscription and plans documentation page.

Does SourceLevel work with GitHub® Enterprise?

Currently no – SourceLevel only supports GitHub.com for now.

Does SourceLevel work with GitLab?

Yes, GitLab support is available as a beta integration. Please contact us for more information.